rummy palace

rummy palace App support

Contact
+91 7624614955

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy palace:

Q1: How to log in after installing the rummy palace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This method eliminates the need for a password or email, making the login process easier and more convenient.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after clicking send, you can try waiting for a bit longer or seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

You'll need to uninstall the app from your device first. Then, download the latest version and you'll be able to log in and start playing once it's installed. This should resolve any issues with the previous version of the app.

Most Asked Questions Related To Withdraw In The rummy palace:

Q1: What is the minimum withdrawal amount in the rummy palace?

In this app, a minimum withdrawal amount of Rs. 100 is available, which is higher compared to other apps. Withdrawals can only be made for the money earned from gaming, and not for bonus amounts collected. This means you can only withdraw your actual earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can add complexity to an otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves remain locked and cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for further assistance.

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